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All digital products
Digital resources
Feedback, Complaints and Appeals
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Appeals Bundle
The Appeals Bundle provides RTOs with practical, editable documents to support the consistent management, review, recording and monitoring of appeals.
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Appeals Form
Record a student appeal and identify the decision being appealed.
ComplimentaryView resource: Appeals Form -
Complaints Bundle
The Complaints Bundle provides RTOs with practical, editable documents to support the consistent management, recording and monitoring of complaints.
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Complaints Form
Record a complaint, the person making it and details of the issue.
ComplimentaryView resource: Complaints Form -
Trainer and Assessor Feedback Form
Collect trainer and assessor feedback on training delivery, assessment, industry relevance and improvement opportunities.
ComplimentaryView resource: Trainer and Assessor Feedback Form